Why We Built Peds Inbox Crew
After years of juggling packed schedules, non-stop messages, and the rising inbox demands of modern pediatrics, our founder- a pediatric nurse practitioner- realized something had to change. Families needed faster answers. Clinicians needed breathing room. And practices needed support that was clinical, reliable, and built by people who actually understand kids, workflows, and the realities of pediatric care.
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So she brought together a team of experience pediatric NPs who have all lived the inbox chaos firsthand - and Peds Inbox Crew was born.
Inboxology, By the Numbers
What the pediatric inbox really looks like
30-60 patient messages per provider, per day
Pediatric inboxes skew higher due to parent questions, school forms, med refils, and acute symptom triage.
$8,000-$15,000+ per provider, per year in unrecovered labor
Time spent managing messages often replaces billable care and goes uncompensated.
7-10 hours per week spent in the inbox, per clinician
On average, a full clinic day per week is lost to inbox management.
1-2 clinic visits per day lost to inbox work
When inboxes overflow, same-day access and visit availability are the first to suffer.
#1 driver of clinician burnout
Inbox volume is consistently cited as a top contributor to burnout and work-life imbalance.
​60-80% of inbox messages resolved without provider interruption
The majority of pediatric messages can be clinically triaged and closed without provider interruption.
*Estimates informed by national EHR messaging research, pediatric primary care benchmarks, and real-world clinical operations data.
How It Works
1. We Plug In - Safely
Our Crew integrates directly with your EMR using
HIPAA-compliant access. No new systems required.
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2. Your Inbox, Handled
Our inbox-trained pediatric NPs triage and respond to
messages using your existing clinical protocols.
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3. Built-In Clinical Oversight
Our Crew monitors quality, tracks escalations, and
continuously refines workflows to keep our inbox
care efficient and clinically sound.
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4. Clear Insights, Real Relief
See your practice message volume, response times,
and provider time saved in a simple dashboard.
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Why Practices Choose US
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Pediatric NP-led inbox support
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Built to work alongside your existing EHR workflows
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Scales up or down with your inbox volume